- Concern for customers : We Commit to provide safe, clean, reliable, on-time, courteous service for all categories of our clients and customers
- Integrity : We commit to be transparent and fair in our transactions with all our clients.
- Sustainability : We commit to base our decisions on principles of sustainability (Refuse, Reduce, Reuse, Recycle and Rethink) towards reducing green house emissions.
- Responsibility : We commit to honour the trust reposed in us by the public by managing CMRL resources financial and non-financial with the highest degree of responsibility.
- Creativity & Innovation : We commit to strive together as a team to continuously to develop and deploy creativity, innovation and technology to add value to our customers and other stakeholders.
- Punctuality : We Commit to render prompt service to our customers and instil a culture of punctuality in all aspects of our business.
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